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Frequently Asked Questions

Question : What does the 6-star energy rating mean?

Ans : The 6-Star energy efficiency rating applies to the thermal performance of a home. It includes efficiency standards for lighting, heating and water usage but not plug-in appliances. It is compulsory for all new homes, home extensions and major renovations to achieve at least a 6-Star Energy Rating, plus install either a solar hot water system or a rainwater tank for toilet flushing.

Question : Why are downpipes placed to the front of the facade?

Ans : As per building regulations, downpipes are placed every 12 lineal metres around the home.

Question : What is the difference between COLORBOND® vs Roof Tiles

Ans : COLORBOND® roofing is versatile, lightweight and durable, plus it comes in 22 colours to give you the ability to create the ideal look and feel of your home. For more benefits of COLORBOND® visit the COLORBOND® website. With Roof Tiles, there are lots of profile and material variations in tile roofing, depending on the look you are trying to achieve. They are available in terracotta, colour-through and colour-on tiles, different profiles (flat or curved) and have better acoustic performance. For more benefits of tile roofing, visit the Boral website.

Question : Who do you use for demolition?

Ans : We don’t provide demolition services, but we do work closely with local demolition partners to ensure a quality level of service. We will work directly with them to ensure requirements are met to allow us to commence building on your block. Your sales consultant will be able to provide you with more information about the demolition supplier we use in your region.

Question : Why do the names on the land title need to be the same ones as on the contract?

Ans : The law states that the people named on the land title must also be named in the building contract. There can be additional people on the building; however, at a minimum the same names on the land title must be on the building contract. We recommend you seek advice from your conveyancer/solicitor about your particular circumstances if this is an issue for you.

Question : What is a soil report?

Ans : A soil report is a report based on a series of soil samples taken from your block of land. By testing the soil in various locations it enables the engineers to classify your soil type and provide the appropriate footing system or foundation for your home.

Question : What is a variation?

Ans : Variation is a request to change an item in your contract that has been agreed to by us in writing. Your contract will specify in detail how variations are to be dealt with.

Question : What is a retaining wall?

Ans : A retaining wall can be made of different materials, such as sleepers, blocks or bricks, but it’s essentially a wall built to retain fill or soil at a higher level than the rest of the block. A retaining wall ensures soil doesn’t move from the allocated area.

Question : What is bored pier?

Ans : This is a method of reinforcement underneath your slab as part of engineering. The piers are concrete and usually placed under the slab until they reach the clay (hard soil). The slab is then placed on top.

Question : What is screw pile?

Ans : A screw pile is another method of reinforcing your slab. It is usually used on sandy soils instead of the bored pier. Screwpiles are a steel screw-in piling and ground anchoring system used for building foundations. Screwpiles are manufactured using varying sizes of tubular hollow sections for the pile or anchors shaft.

Question : What type of elevator do you use and why?

Ans : We only use Machine Room Less Elevators (usually shortened to as M.R.L. or MRL), which are a type of electric elevator which do not have a machine room at the top of the lift shaft. The main benefits are:

  • Saves building space, as it doesn’t require space for a machine room.
  • Saves building electricity compared to other types of elevators
  • Uses no oil.

Question : What other types of elevators are there?

Ans : In Australia the most common alternative is the Hydraulic Elevator. While this type can be a cheaper alternative, we believe that the Electric MRL’s are a far better option. Please talk to our sales consultant for more details.

Question : Who manufactures the elevator?

Ans : Depending on the installation we choose between 2 global manufacturers who build the elevator to our specification. Both are major global manufacturers who build between 5000 and 10,000 units every year.

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